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Fix Outlook for A2 Hosting

Fix Outlook for A2 Hosting

Jul 07, 2017

  1. In Outlook, go to the top menu and select File-->Info-->Account Settings

  2. Click on the email address.

  3. Note under the Type column whether it is POP3 or IMAP.

  4. Click “Change”

  5. Change Incoming and Outgoing mail servers both to ssr21.supercp.com

  6. Click on “More Settings…”

  7. On the tab “Outgoing Server” make sure the box next to “My outgoing server (SMTP) requires authentication” is checked

  8. On the tab “Advanced” change the “Incoming server” port to 993 (if the account is type IMAP) or 995 (if the account is type POP3)

  9. Make sure the box next to “This server requires an encrypted connection” is checked

  10. Change the “Outgoing server (SMTP)” port to 465

  11. Use the dropdown box labeled “Use the following type of encrypted connection” to choose the option SSL

  12. Click OK

  13. Click Next> and wait for two green checkmarks indicating successful send and receive

  14. Click Finish

  15. Perform a send/receive of the email